“Subly is saving me hours of time, and heading off many a potential migraine by automatically adding subtitles to my Podcast series. It is absolutely indispensable to my work.”
“I have been in digital marketing for a while and I don't become a fan easily, but I have become a huge fan of Subly!”
“Finally there is a way to subtitle videos automatically! Time I can now spend on my business.”
“Subly is slick and intuitive, it has halved the amount of time we spend adding subtitles to our videos.”
We love our community of free users who have supported Subly since we launched in February 2020. And we believe all content should have subtitles and be translated. By upgrading to one of our paid plans you can access all our features and make the best of your content for your audience.
We always welcome your feedback and suggestions, and we're constantly working to build and launch new features just for you. But running a startup doesn't come cheap, so your support in paying for a Subly plan will help us accelerate growth and give you even more great features even sooner!
Yes you can try Pro before you even need to upgrade. Log in to your Free account and select the ‘Pro’ button when editing your content. It will allow you to try all the features and then choose to upgrade if you'd like to download your video with Pro features.
Just the Subly Free plan includes the watermark. We're on a journey to make all content truly global, including the Subly watermark will help others just like you to discover how to maximise their content too!
Do we really have to break up? Maybe just take a break and you'll soon miss us!
But seriously, to cancel your paid subscription, log in to your Subly account and go to your Settings (you can get there by clicking your initial top right). Look for Subscription and select change plan, click Cancel Pro to confirm. This will cancel your subscription at the end of your billing cycle which means you will not be charged again but you will still have access to Subly Pro for the rest of your billing cycle.
Yes, for sure. If you’d like to cancel or change your plan, simply log in to your account and go to the Subscription section under your Account Settings. You'll have access to your current plan until the end of your billing cycle.
This video shows you how to cancel your current paid plan.
We don't offer refunds. If you no longer want your paid subscription, you can cancel any time and keep what you paid for. Your subscription stays until your next monthly payment is due. After that, your account switches to Subly Free and your payment info is removed.
Need more minutes to subtitle your videos? Log in to your Subly account and go to your Settings (you can get there by clicking your profile icon top right). Select Change plan under Subscriptions and choose the plan and minutes you need. Easy-peasy.
You can access all your receipts for transactions within the billing in your Subly account. You'll also receive a receipt each month for your subscription.
We love to help and hear your feedback and suggestions - it all helps us to keep building an even better product for you. The Subly Superheros are available at email@example.com around the clock.
Not for the moment, but we never say never!