Your existing plan will be cancelled, your new plan is effective immediately, and you receive a charge for the new plan. We pro rata your remaining balance from your previous plan and apply this as a discount towards the higher package. Remaining minutes from your previous plan are not rolled into the new plan. Your new renewal date is one year after the date you change your plan. For example, if you change your plan on 14 June 2021, the new plan automatically renews on 14 June 2022.